> Fixed Deposit

Your Money Is Protected

All the money you hold with us is protected up to £85,000 per applicant.

From 30 January 2017 deposit limit for bank accounts will be £85,000, and £170,000 for joint accounts. This figure is the sterling equivalent of €100,000 as required by the recast Deposit Guarantee Schemes Directive.

Privacy Notice

Axis Bank UK Limited is a data controller registered with the Information Commissioner under number Z3658800. The Data Protection Regulations requires us to process your data fairly and lawfully and in line with the principles of Data Protection.

In order to provide you with bank accounts and other products and services (our contractual obligations) we need to collect, use, share and store personal information about you and your transactions (“Your Information”). In addition to our contractual obligations, we collect and hold your personal information for the following reasons:

  • regulatory requirements (or legal reasons);
  • with your consent (for purposes which are specified at the time of taking your consent).

A. This section explains how we will use Your Information:

“Your Information”

“Your Information” includes information which we

  • obtain from you or from third parties, such as employers, joint account holders, credit reference agencies, fraud prevention agencies or other organisations when you apply for an account with us or for any of our other products or services, or which you or they give to us at any other time; or
  • learn from the way in which your accounts with us are administered and managed, from the transactions made such as the date, amount, currency and the name and type of supplier (for example, supermarket services, medical services, transactions in assets, retail services) and from the payments which are made to and from your accounts with us.

In general, the data we collect from you relates to:

  • Your identity;
  • Credit history of self or associated persons;
  • Any fraudulent association or history of self or associated persons;
  • Any links to political exposures or status as politically exposed persons;
  • Any sensitive information that you may provide us knowingly or unknowingly whether related or unrelated to the products or services we provide.

Where you provide personal and financial information about others (such as dependents, other family members or a joint account holder) you confirm that you have their consent or are otherwise entitled to provide this information to us and for it to be used in accordance with these Terms and Conditions.

We do not at present use cookies based logic on our website and therefore do not act on it. In case we decide to use cookies in future, we will let you know about it.

How We Use Your Information

We and other companies associated with Axis Bank UK Limited will use your Information (if required) to process and store your application, manage your accounts, give you statements and provide our services and products, to make credit decisions about you (and anyone to whom you are financially linked) for assessment and analysis (including credit and/or behaviour scoring, market and product analysis), to prevent and detect fraud, money laundering and other crime, to carry out regulatory checks, to meet our obligations to any relevant regulatory authority, to develop and improve our services to you, to recover debts and to protect our interests.

To comply with legal obligations, we may provide your information to agencies like HMRC, CIFAS, Anti-fraud agencies, money laundering enforcement and such like agencies.

Information used for Marketing Purposes

We may use your Information to inform you by letter, telephone, fax, text messages, email and other electronic methods about products and services (including those of others) which may be of interest to you. However, we will do this only after taking your specific consent (or specific opt-in) by informing you of the purpose for which we are taking your consent.

You have the right to withdraw your consent at any time if you do not want us to use your personal information for the purpose for which it was obtained.

“Your Information”, we may share with Third Parties

We may share Your Information with the following third parties, wherever located:

  • with our parent company
  • our partners and companies and organisations that provide services to us or assist us or act as our agents including but not limited to sub-contractors and professional advisors;
  • anyone to whom we may transfer our rights and/or obligations under any agreement we have with you;
  • your advisers (including but not limited to accountants, lawyers or other professional advisors) who are authorised by you;
  • credit reference agencies and fraud prevention agencies;
  • where it is our duty to do so, or if law or regulation allows us to do so.

Other than the reasons above Your Information shall not be disclosed to anyone unless the disclosure is made with your consent.

We will contact you if we intend to further process personal data for a different purpose to which it was collected for originally.

Transfer of Your Information Overseas

Your information may be transferred to another company of Axis Bank UK Limited group of companies or to a service provider or agent in another country (including countries outside the EEA) for the purpose of processing your data for the purposes as stated in condition A above. We will make sure that our group companies, service providers or agents agrees to apply the same levels of protection as we are required to as per UK Regulations and this we do by enforcing through contractual obligations on the service providers to whom we may outsource such activities.

Retention of information:

The personal information we possess about you will be kept with us as follows:

  • Till the time your relationship with us continues;
  • After the termination of your relationship, we will continue to hold the personal information for a period as per our internal policy guidelines to ensure that we meet our obligations to the legal bodies and the Regulators;
  • To defend contractual rights arising from such relationships (in UK the period is 6 years after the customer relationship has ended);
  • Where the data is not required due to relationship not established or the data is no longer required due to other reasons, the data will be retained only for a reasonable time which is decided by our internal policy, beyond which processes are in place to erase the data.

Credit Reference Agencies and Fraud Prevention Agencies

We may give Your Information to and receive information from credit reference agencies and fraud prevention agencies for meeting regulatory requirements.

We and other organisations may access your information to prevent and detect fraud, money laundering and other crimes, to make credit assessments and decisions about credit related services to enable us to manage and take decisions about your accounts, insurance policies and insurance claims and to recover debts.

Any information held about you by the credit reference agencies may already be linked to records relating to your partner or members of your household where a financial “association” has been created. Any enquiry we make at a credit reference agency may be assessed with reference to any associated records. Another person's record will be associated with yours when:

  • you make a joint application;
  • you advise us of a financial association with another person; or
  • if the credit reference agencies have existing linked or “associate” records.

This “association” will be taken into account in all future applications by either or both of you and shall continue until one of you applies to the credit reference agencies and is successful in filing a “disassociation”.

Credit reference agencies keep a record of our enquiries and may record, use and give out information we give them to other financial institutions, insurers and other organisations. If false or inaccurate information is provided or fraud is suspected details may be passed to fraud prevention and credit reference agencies. Law enforcement agencies may access and use this information. The information recorded by fraud prevention agencies may be accessed and used by organisations in a number of countries including the UK. We can provide the names and addresses of the credit reference and fraud prevention agencies we use if you would like a copy of Your Information held by them. Please contact us in writing to our Head Office, or branch offices if you want to receive such details.

To refer to more details on how your personal information may be used at present by Credit Reference and related agencies whose services we utilise, please refer to the following link:




Right to receive a copy of Your Information

You can ask for a copy of your information by writing to us. You have a right to know the details of information we have, the reason for holding it, how long we plan to keep it, how the data was acquired, whether any automated decision making was involved, and it was or will be processed outside the EEA. We will provide a copy of the information we possess if you require so.

Correction – Where any of your information we hold or you have provided is incorrect, you have a right to tell us to correct it promptly. If your information is incomplete, you can ask us to correct this too. We expect you to tell us at the earliest possible occasion about any change in address or other contact details.

Right to be forgotten – You may have a right to have some or all of the information we hold about you deleted. However, as a bank, we are required to retain many records even after you close your account, as already mentioned. Our complying with your request will be subject to our fulfilling our obligations as a Bank to such legal/regulatory requirements.

Portability – You would be entitled to receive some of your information from us electronically, in certain circumstances. We can either pass the information to you, or to another person or business as you desire.

Restriction – You have a right to ask us to restrict how your data is used by us in certain cases where you think we hold incorrect information and we may be using it for purposes not intended at the time you provided us with such information.

Automated decision-making – We may use automated systems to make decisions about your eligibility for a particular account or products, and to carry out credit and fraud prevention checks. This may normally be based on the information you give us, which we check against different parameters to determine whether you meet the eligibility criteria for the product intended. Where the outcome of such decision making goes against you, you will be able to contest the decision, give your views and make sure there is proper human involvement.

Consent – If you consent to us using your information, you have the right to withdraw that consent at any time.

If you want to exercise the rights mentioned above, you may do so by contacting the customer service team.

You may contact the Data Protection Officer as per details given below: The Customer Service Officer (Data Protection)
Axis Bank UK Ltd
4 Chiswell Street
London EC1Y 4UP
E mail: dpo.uk@axisbank.com
Tel: 02073972522/2525

If you believe we have not adequately resolved a matter regarding your personal information, you have the right to complain to the Information Commissioner’s Officer (the ‘ICO’). You have a right, at any time, to complain to the ICO. As an independent UK authority, it upholds informations rights in the public interest, promotes openness by public bodies and data privacy for individuals. You can visit their websites at https://ico.org.uk or ask for details from our Customer Service Team.

Privacy Policy

This Privacy Statement relates to Axis Bank UK Limited (the Bank) and its web-site. By accessing this site you agree to be bound by the terms of this privacy statement and any other terms posted on the site and which relate to its use and content. Before using this site, you should read this document carefully.

The Bank takes the privacy and security of your personal information very seriously.

When you use our website, register for on-line banking services or transact business through the Bank we may ask you to provide us with certain information including personal data. The Bank will only collect data that it believes is relevant and required to help us provide you with the best service we can and helps us keep you informed about products or to provide you with information that may be of interest to you. We will not share this information with any third party outside of the Axis Bank Group unless you have given us permission or as the Bank may be required to do by law or at the direction of Governmental or judicial bodies or agencies. Your data will always be managed with reference to the UK Data Protection Act 1998 and other applicable laws and regulations. You consent to us releasing information about you to other regulated entities in connection with the execution of any instructions you may give to us.

We will also use the data we collect to provide you with relevant, focused and interesting content through emails, letters or other forms of communication.

Cookies Policy

Cookies are very small text files that are stored on your computer when you visit some websites.

We use cookies to help identify your computer so we can tailor your user experience, track shopping basket contents and remember where you are in the order process.

You can disable any cookies already stored on your computer, but these may stop our website from functioning properly.

The following is strictly necessary in the operation of our website.

This Website Will:

  • Remember data you have entered in our forms
  • Remember where you are in the application process
  • Remember that you are logged in and that your session is secure

The following are not Strictly Necessary, but are required to provide you with the best user experience and also to tell us which pages you find most interesting (anonymously).

Functional Cookies

This Website Will:

  • Track the pages you visits via Google Analytics

This website will not

Share any personal information with third parties.

Communications between us

To ensure you are kept fully informed, the Bank may from time to time contact you by mail, email or other forms of communication to provide you with the information on the services and/or products provided.

We may also provide you with information of other products and services of the Bank. If you don't want to receive information on our other products or services you can write us to let us know at the following address: 4 Chiswell Street, London, EC1Y 4UP

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